App FAQs

 

What is the Dragon Taxis App?

The Dragon Taxis App is the smart phone App that allows you to book a licensed taxi with ease!

 

 

How can I contact Dragon Taxis?

You can get in contact with a member of our team by emailing app@dragontaxis.com
We aim to respond to all enquiries within 48 hours

Will Dragon Taxis charge me a fee for using the service?

The App is free to download. Customers can then either pay by cash directly to the driver or for a small service charge via debit or credit card.

Why do I need to give my mobile number and email address?

Most importantly, we need to know that you are a real person! We will send you a 4 digit pin via SMS that you will need to enter into the ‘verify me’ box. Your privacy is important to us and your details will not be shared with any third parties.

Can I book by Cash?

Yes, no problem. The choice is yours!

Can I book by Credit or Debit card?

Yes you can, the choice is yours! Please be aware that there is a small service charge for any card bookings.

Is driver feedback anonymous?

Not necessarily as we use this information to continually improve our service and to assist our drivers in optional driver training.

Does Dragon Taxis have an operators licence?

Yes, we are fully licensed by the local authority.

How does Dragon Taxis choose their drivers?

All driver’s are vetted and vehicles inspected. Copies of drivers licences, insurances and their council licenses are kept on file.The Dragon Taxis App is the smart phone App that allows you to book a licensed taxi with ease.